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Los Angeles Times

Entertainment

Christie D’Zurilla

Taylor Swift feels your pain: She likens fans’ Ticketmaster woes to ‘bear attacks’

Taylor Swift Ticketmaster Verified Fan

Well. Taylor Swift is not happy with Ticketmaster. Not happy at all.

Swift has finally spoken out about the ticketing disaster that played out this week as frustrated fans tried — and often failed — to buy tickets to the “1989" singer’s Eras concert tour.

“Well. It goes without saying that I’m extremely protective of my fans,” she wrote in a statement posted Friday in her Instagram stories. “We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do.”

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