A Taylor Swift fan has claimed the singer responded to a direct message from them on social media after they wrote to her about struggling to get tickets for the Eras Tour next year.
It was recently announced that the acclaimed tour by the singer-songwriter, 33, will visit other parts of the world in the coming months following its initial leg in the US.
This includes Taylor heading to Australia in February next year, with her scheduled to perform in both Sydney and Melbourne over the course of a few nights in each city.