Overpriced taxi services are the leading complaint among foreign tourists, along with poor garbage management and facilitation at the airport, according to the Tourism Council of Thailand (TCT).
TCT's quarterly survey, which polled 200 Western tourists in Thailand during the final quarter of 2022, showed satisfaction with taxi services received the lowest score of 3.5 out of 5, with tourists indicating this is the most critical problem that should be solved immediately.
