T-Mobile is facing a new class action lawsuit after customers alleged the company failed to provide $200 (roughly £150) promotional gift cards promised with new phone line purchases. The complaint, filed by plaintiff Purya Ghrabeti on 12 November in a California state court, claims that T-Mobile engaged in false advertising and deceptive business practices.
According to the lawsuit, customers who purchased new phone lines or devices were told they would receive $200 gift cards as part of a promotional offer. However, after completing qualifying purchases, many were informed the promotion did not exist, leaving consumers without the incentives they had been promised. Ghrabeti is seeking to represent a class of California customers affected by the alleged scheme and is demanding restitution, equitable relief, and injunctive relief for the group.
