A supermarket boss has told how staff are dealing with more aggressive customers as they struggle to make ends meet. Iceland Managing Director Richard Walker has told the store is seeing more crime as a result of the soaring cost of living.
He told Good Morning Britain stores had experienced a rise in both shoplifting and aggressive incidents. Speaking to Ed Balls and Susanna Reid on Tuesday he said stores would take action if staff were met with aggression.
He said employees were facing serious incidents every week. And he said this was increasing "because people are struggling", reports the Birmingham Mail.