Supermarket chain axes almost all self-service tills after backlash from shoppers

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A supermarket chain is axing nearly all its self-service tills, after receiving customer feedback that they were “unreliable” and “impersonal”.

Booths, which operates 28 stores in northern England, is believed to be the first UK supermarket to move away from using self-service tills, which have increasingly replaced manned tills in recent years.