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Evening Standard
Evening Standard
World
John Dunne

Summer flights chaos: Jet2 boss slams ‘woefully ill-prepared’ airports as thousands of flights are cancelled

Passengers queue at Gatwick South Terminal

(Picture: PA)

An airline boss hit out at “inexcusable” airport chaos on Thursday as flight cancellations leave hundreds of thousands of holiday plans in tatters.

Jet2 executive chairman Philip Meeson said passengers have had to endure a “very much poorer experience” than they should have, with customers hit by flight delays, cancellations, long queues, baggage handling problems, and a lack of onboard catering supplies.

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