A student died after being told "you sound like you're feeling a bit sorry for yourself" by NHS 111. David Nash, 26, passed away following four "shambolic" calls with NHS 111 after needing an urgent in-person consultation with a healthcare professional.
An inquest into his death heard that the 26-year-old had four over-the-phone consultations with a healthcare staff at a Leeds GP practice over a 19-day period in October and November 2020. The Mirror reports that Mr Nash's condition rapidly declined after his last consultation on November 2.
A West Yorkshire court heard earlier this week that he was taken to hospital by ambulance after a number of calls to NHS 111, but sadly died on November 4, 2020. It was later discovered that his death was caused by a serious bacterial infection, mastoiditis, in his ear which caused an abscess on his brain.