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The Guardian - UK
The Guardian - UK
Business
Mark Sweney

StubHub UK fined almost £900,000 over ‘hidden’ ticket fees

The Stubhub website on an iPad
StubHub was one of eight companies investigated by the CMA over online pricing practices. Photograph: M4OS Photos/Alamy

The online ticket reseller StubHub UK has been fined almost £900,000 and ordered to make payments to more than 50,000 fans for not showing the full price of tickets at the time of booking, an illegal practice known as “drip pricing”.

The UK competition watchdog, which launched an investigation into the sales practices of eight companies including the rival reseller Viagogo UK last year, said StubHub must issue refunds exceeding £590,000 to customers.

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