Get all your news in one place.
100's of premium titles.
One app.
Start reading
Daily Record
Daily Record
National
Press Association & Sarah Vesty

Storm Arwen response by energy firms 'unacceptable' after thousands left without power

Thousands of customers were provided an "unacceptable service" following Storm Arwen, which caused nearly one million homes across the country to lose power.

Three network operators - Northern Powergrid, Scottish and Southern Electricity Networks and Electricity North West - have paid nearly £30 million in compensation to those affected by the bad weather last November.

Energy watchdog Ofgem has said that the trio have also agreed to pay another £10.3 million in " redress payments ".

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.