My friend Steve Mills, who has died aged 74, was a senior lecturer in American studies at Keele University, where he worked from 1976 until 2009. Afterwards he became a visiting tutor at Ruskin College, Oxford, a role he held until 2012.
One of Steve’s proudest achievements came in the early 2000s, when his department at Keele was awarded an exceptional score of five out of five for its teaching, as well as its research, by the Total Quality Assurance inspection body.