NSW customer service minister Victor Dominello urged customers notified by Optus that their driver’s licence details had been hacked to apply for a replacement.
Customers who are notified by Optus that both their Driver Licence number and their Driver Licence card number have been compromised are strongly advised to apply for a replacement licence https://t.co/okWx8j4mog
— Victor Dominello MP (@VictorDominello) September 26, 2022
The $29 replacement fee will be reimbursed by Optus, he said.
The Victorian Government also said residents can get free licence number replacements and that they “will request Optus repays the cost of the new licences to the Victorian government”.
Other states and territories are making similar arrangements.
The South Australian State Government will waive the usual replacement fee for South Australians requiring a new driver’s licence as a result of the recent Optus data breach.
— Peter Malinauskas (@PMalinauskasMP) September 27, 2022
apologised yesterday and said they had deleted all the dataBen Zoccotold Guardian AustraliaRE OPTUS HACK –
Good news for Queenslanders. New licences, with new numbers, with be provided free of charge to Queenslanders impacted by the Optus breach. Please attend a @TMRQld Customer Service Centre with documentation during open hours… 1/2 — Mark Bailey MP (@MarkBaileyMP) September 27, 2022
“It does not address the continuing risk that customer data may be used by bad actors for identity theft or contacting vulnerable members of the community, such as domestic violence survivors, victims of stalking and other threatening behaviour, or asylum seekers,” he said.
“We are continuing to investigate available legal options for affected customers.”
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