A mum claims British Airways ruined her Caribbean holiday by leaving her so 'starving' on a nine-hour flight after a 'pitiful' meal of only crisps, popcorn, celery and other chocolate that she almost passed out. Mum-of-two Amber Fisher suffers from coeliac disease but says the airline's 'confusing website' led her to believe she simply had to inform crew of her allergy upon boarding to be provided with a gluten-free meal.
But after boarding, the 32-year-old was informed by an air hostess that she was in fact supposed to book her meal in advance. Crew then scraped together some gluten-free food from the onboard snacks and their own lunches, leaving her with a 'pitiful' meal of carrot and celery sticks, chocolate buttons, crisps, popcorn, nuts, chocolate bars and a tangerine. But the handful of treats left the hairdresser so 'starving' on the long-haul flight to the Dominican Republic in February that she almost fainted and began vomiting - ruining her trip as it gave her 'major anxiety' for the rest of her holiday.
She complained about her experience online to raise awareness of the issues faced by coeliacs but was branded a 'dramatic idiot' by commenters who claimed she should have known to prebook her special meal. British Airways said it takes customers' allergies and dietary requirements extremely seriously but, like other airlines, ask customers to let them know if they would like a special meal at least 24 hours before their flight.
