A Monzo bank card (Monzo/PA)
(Picture: PA Media)Bank start-ups Starling and Monzo beat the high street giants in a Government-commissioned public survey of bank services, in the latest sign of London’s emerging fintech ecosystem shaking up the established industry.
The two challenger banks came joint first for personal current providers in Great Britain, in a customer satisfaction survey commissioned by the Competition and Markets Authority. Starling ranked first for business current account providers, while Monzo ranked second.
