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Bangkok Post
Bangkok Post
Business

Starbucks Interim CEO Maps Out Rebound for Coffee Chain

Starbucks employees, who support unionization, protest in the company's hometown in Seattle, Washington on Monday ahead of an investor meeting. (Photo: Reuters)

Starbucks Corp. interim chief executive Howard Schultz outlined a wide-ranging revamp of the coffee chain on Tuesday, ranging from cafe upgrades to expanded employee benefits, which he said is necessary to put the company on track for a turnaround by 2024.

Starbucks over the coming year plans to spend hundreds of millions of dollars to update its stores, aimed at improving customer service and reducing employee turnover.

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