Passengers are still stranded, and Southwest Airlines is still scrambling.
Dallas-based Southwest Airlines canceled another 2,500 flights for Wednesday after five horrific days of air travel where more than 10,700 flights were cut following icy and windy weather that crippled key hubs last week and then created a cascade of crew scheduling issues that only got worse over the next few days.
After trying through Christmas to rebook passengers and reroute pilots and flight attendants lost in the confusion of technology meltdowns and interrupted flight plans, the company canceled two-thirds of its schedule until it can get enough crew members and planes in place to restart operations.