It’s been over three months since Dallas-based Southwest Airlines’ historic holiday meltdown that stranded millions of passengers across the country.
Since then, the carrier has testified in a senate hearing, been poked at on Saturday Night Live and unveiled steps to move past one of the largest disruptions in the carrier’s 52-year history.
CEO Bob Jordan, who was promoted to lead the company over a year ago, said despite the downturn from the disruption, there’s still room to grow and learn from the past. Jordan points to future opportunities for growth, more hiring and a stronger operation in an interview with The Dallas Morning News.
