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Evening Standard
Evening Standard
World
Maryam Kara

Southeastern launches WhatsApp channel for service updates

A train operating company that serves Greater London, East Sussex and Kent has launched a WhatsApp channel offering a new way to receive travel updates.Southeastern claims it is the UK’s first train operator to set up broadcasting updates in this way.

Customers can see “up-to-the-minute” travel information on their existing WhatsApp account coming directly from the Southeastern control centre in London.

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