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Benzinga
Benzinga
Business
Anusuya Lahiri

SoundHound's Amelia 7 Brings AI Smarts To Apivia Courtage's Customer Service

SOUN SoundHound SoundHound AI Insurance Artificial Intelligence
SoundHound AI Inc.

SoundHound AI (NASDAQ:SOUN) has partnered with Apivia Courtage, a subsidiary of France’s AEMA Group, a leading mutual insurance group, to deploy agent-based artificial intelligence across its customer service operations using the Amelia 7 platform.

Apivia Courtage plans to integrate Amelia 7, one of the first fully agentic AI platforms, into its contact centers as part of a broader digital transformation strategy.

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