It's been an odd couple of months for Sonos. Excitement about the brand's first-ever foray into the competitive world of wireless headphones sees the US brand striding into uncharted territory in what could be a major industry shakeup, yet the excitement of the new Sonos Ace has been sullied somewhat given the brand's struggles with its recent app redesign.
Formerly heralded as one of the best platforms around today, a major overhaul to the Sonos platform a few weeks ago has not exactly received unanimous approval. Sonos has reportedly been inundated with messages from riled customers over the past few weeks, with many complaining that the overhauled mobile app is suffering from bugs, glitches and the glaring omissions of key features such as sleep timers, alarms and queuing songs. A Reddit thread titled "Dear Sonos, what the hell??" encapsulated this fury in impressive detail if you have the time...
