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WEKU
WEKU
Carter Barrett

Some states are struggling to prepare for calls to the 988 mental health crisis line

Barbara Wheatley takes phone calls as part of the National Suicide Prevention Lifeline Network. Wheatley is an alcohol and substance abuse counselor, and the lead clinician for mobile crisis response for Memorial Behavioral Health in Springfield, Ill. (Memorial Behavior Health)

Staff at Memorial Behavioral Health in Springfield, Ill., are on call around the clock to talk with people struggling with suicidal thoughts, drug addiction or other mental health crises.

They provide a listening ear and help connect people to resources or crisis support, if needed.

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