
Emily Russell remembers feeling hopeful after she managed to get an appointment with the Federal Emergency Management Agency not long after Hurricane Helene ripped though her home in Swannanoa, North Carolina.
But after several assistance requests were denied or left pending, Russell says the agency has been of “no help” to her family after the late September storm. Still reeling in a world turned upside-down by the most damaging storm in state history, she finds herself open to President Donald Trump's suggestion about “getting rid of” FEMA.