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Nigel Melville, Associate Professor of Information Systems, University of Michigan

So your new ‘co-worker’ is an AI agent – here’s how to make the best of your human-machine relationship

Meet your new colleague. AndreyPopov/iStock via Getty Images

Judging by a slew of recent corporate announcements, your next “co-worker” might be an artificial intelligence agent – doing the work of an assistant, job scheduler, morning debriefer, learning coach and more.

JPMorgan Chase, the largest U.S. bank, describes a clear vision for a new world of omnipresent AI agents: “Every employee will have their own personalized AI assistant; every process is powered by AI agents, and every client experience has an AI concierge.”

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