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The Guardian - AU
The Guardian - AU
Business
Josh Taylor

SMS scams rise despite success blocking sham phone calls

Telstra Scamwatch Optus
A woman looks at her mobile phone
SMS and phone scams are the top two reported scams to Australia’s ScamWatch. Photograph: Yui Mok/PA

The scourge of SMS scams is proving a knotty problem for Australian telcos despite their success in reducing the number of scam phone calls people receive.

The Australian Competition and Consumer Commission’s Scamwatch says that between 1 January and 13 November this year, reports about phone scams decreased by 61% from 135,400 in 2021 to 57,400 this year.

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