An Ayrshire care home has been given the thumbs up from the Care Inspectorate following an unannounced inspection.
Glebe House care home, in Dalmellington’s Cumnock Road, was graded as ‘good’ across five quality indicators.
The facility is registered to provide a care service to 44 adults and older people with physical/sensory difficulties, dementia/memory impairment, life-limiting conditions and/or mental health conditions.
The inspection took place over two days last month and the findings have just been published.
In making its evaluations of the service, the Care Inspectorate spoke with 10 people using it and three of their family members.
They also spoke with 12 staff and management, observed practice and daily life, reviewed documents and liaised with visiting professionals.
An extract from the Care Inspectorate report said: “We saw that there were warm and friendly relationships between staff and people who live in the home. There was a good range of meaningful activities for people to take part in both inside and outside the home. And people benefited from being supported in a responsive and person-centred way.”
The report also stated the home was “clean and tidy”, there were “good processes” in place to ensure people were safe and that “significant improvements” had been made since the last inspection because the service was being “led well”.
Leadership was graded as ‘good’, while the same grade was applied to the care home’s ability to support people’s wellbeing, the setting, and in relation to the planning of the care and support provided.
The Care Inspectorate also said the staff team at Glebe House was ‘good.’
The report goes on: “People living in Glebe House benefited from being supported by staff who were familiar with their needs. Individuals’ choices and preferences were being promoted.
“Staff showed patience, consideration, and kindness towards the people they supported. Staff understood the importance of supporting people’s wellbeing by involving them in meaningful activity.”
The Care Inspectorate asked for one area of improvement; namely, to ensure the information in personal plans is accurate and up to date.
The report adds: “This is to ensure care and support is consistent with the health and social care standards.”
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