The cost of living crisis is destroying communities, the country and people's 'souls', according to big-hearted James Anderson, the formerly homeless founder of an anti-poverty charity now known as 'Britain's kindest plumber'.
James has often been described as a 'hero' thanks his selfless work helping some of the region's most vulnerable people. His charity DEPHER, which stands for Disabled and Elderly Heating Emergency Repairs, has provided a welcome lifeline for thousands of struggling families across Lancashire and parts of the UK since it formed in 2017.
But were it not for a chance encounter six years ago, things might have turned out a lot differently for James and DEPHER. Back in 2017, the plumber James was called out to visit an elderly man whose boiler was apparently in need of repair.
