Iceland looks set to change the way packing works at its tills for some shoppers and the move has not been welcomed by everyone. Shoppers have reportedly been told that the rules have changed for shoppers who use the free home delivery service at Iceland.
According to MEN, emails have been sent to shoppers telling them that they will no longer get help when packing their shopping for home delivery. Until now staff have packed home delivery bags as they need to be stored in store before delivery.
Iceland has said assistance will still be available for those who really need help - such as elderly shoppers or those with additional needs - but in general, shoppers will need to pack their own bags.
