Changes to Tesco Clubcard offers have left shoppers “gutted” as the retail giant puts the brakes on a popular way for customers to spend their points.
Loyal Tesco customers have been able to redeem their Clubcard points accrued every time they use the store to buy a Delivery Saver plan at a third of the standard price - but that all ends next month, when anyone wanting to buy a delivery plan will have to pay the full price. Shoppers have until 10am on November 14 to claim their delivery codes before the changes comes into force.
At the moment, every 50p in Clubcard vouchers can be redeemed to get £1.50 off a delivery package, but the supermarket sent out an email on Monday warning shoppers about the changes in the pipeline. It currently costs £83.88 for a 12-month anytime home delivery pass, or £14.94 for a six-month click and collect pass. Under the current scheme, where you can triple the value of Clubcard points, shoppers only need £27.96 worth of points for a 12-month pass, or £4.98 for the six-month click and collect pack.
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But some customers are not happy about the change, and took to the Scrimping on a Budget Facebook page where news of the change was shared.
"Gutted! One of the main reasons I use Tesco," said one Facebook user, while another added: "I got the email too.. Glad I stopped using Tesco, I always used Clubcard for saver."
Tesco has around 19 million Clubcard members across the UK and members get a variety of perks, such as a £3 meal deal instead of the £3.50 standard price, vouchers off their food shop and money off fuel.
Changes to the Delivery Saver scheme comes as Tesco have introduced price freezes on over 1,000 of their everyday products to help customers tackle rising costs in the lead up to Christmas.
Tesco UK Chief Executive Jason Tarry said: "We know times are tough for many customers right now, particularly as we head into the winter months. We hope this extended price-lock commitment gives our customers the certainty of knowing that over a thousand household favourites will stay at the same great price for months to come – helping them budget when they need it most."
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