A shopper said she was "taken aback" when a kind Asda worker stepped in after noticing her crying with her child.
Staff member Sue, who works in the Grange Road store in Ellesmere Port, Liverpool, was approached by a woman to see if a £20 note she had just taken out for her electric bill was handed in to staff.
When Sue told the customer, who had young children, nothing had been handed into staff the woman became "upset".
