A woman has said that she was left disgusted after she claims to have found mould on a Marks and Spencer ready meal.
Julie says that she bought a ‘Main for Two’ vegetable Kyiv with mushrooms, peppers, sweetcorn, brown rice and petit fois filled with garlic sauce from an M&S store in Coventry on Saturday July 1
She alleges that she only discovered that layers of mould were covering the meal after she had returned home - describing the item as ‘plastered in mould', Coventry Live has reported.
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Julie says that she tried to phone M&S, but was told they couldn't put her through to speak to a representative as it was after 5pm.
So, not in a mood to give up, she contacted the company on social media.
"I went to Twitter. They responded back to me the next day offering a £5 gift voucher. I told them my thoughts as they had ruined my evening and I could have been made seriously ill if I had eaten the meal.
"I was then offered a £15 gift card, but I just think it's terrible and this incident should be looked into."
Julie has contacted Coventry City Council and has kept the meal in case of further tests from officials.
An M&S spokesperson told Coventry Live: "The quality of our products is the most important thing for M&S, so we were very surprised to hear of this issue and have asked our supplier to investigate.
“We have apologised to our customer and offered her a gesture of goodwill to say sorry for her experience."
