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Fortune

Alan Murray, Nicholas Gordon

ServiceNow CEO Bill McDermott warns against being a gen AI 'fast follower'

Bill McDermott ServiceNow Andrew Ng Steve Jobs

(Credit: Victor J. Blue—Bloomberg via Getty Images)

Good morning.

Generative AI is having its iPhone moment. You’ve probably heard that phrase before, signifying a game-changing technology that is enjoying almost instant adoption. But there’s one very important difference. I remember when Steve Jobs brought a batch of pre-release iPhones to show to a Blackberry-addicted group of Wall Street Journal editors in 2007, and one of them said: “I’m not sure this will work for the enterprise market.”

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