With a vast array of restaurants and eateries in Bristol, dining out is one of our favourite pastimes. But it can be an expensive pastime, which could be made even more costly by the added pressure of service charges.
When you're faced with a bill that contains an additional service charge, what do you do - especially when the service hasn't quite been exceptional? Do you ask for the service charge to be taken off, or simply sit quietly and pay up?
The UK government has guidance on service charges, as well as tips and gratuities. But what is the difference between service charges and tips? How much is an acceptable amount to pay? And should staff be letting us know if it's already been added to the bill?
