When the government announced plans to close ticket offices at train stations across the country, it felt like another kick in the teeth for disabled people. Not content with the lack of level boarding at stations in the UK, the poor attitudes to disabled passengers which often leave them stranded and the extortionate pricing which renders us all baffled, ticket office closures would see safety compromised for disabled people travelling by rail even more. That is, until the government took a surprise U-turn thanks to disability activists and organisations.
“The news has made me incredibly happy and it’s reduced my anxiety around travelling on trains. I hope the decision leads to improving the experience of disabled passengers when travelling,” said disability activist, writer and performer Leanna Benjamin.
