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Fortune
Fortune
Nick Lichtenberg

Scott Galloway on why that Anthropic Super Bowl ad got under Sam Altman’s skin and exposed ‘therapy’ as the AI use case

amodei (Credit: David Paul Morris—Bloomberg/Getty Images)

In a move that marketing professor Scott Galloway is calling a “seminal moment” in the AI wars, Anthropic used a Super Bowl commercial to take a direct shot at market leader OpenAI, successfully getting under the skin of CEO Sam Altman. The advertisement, which claims, “Ads are coming to AI, but not to Claude,” capitalizes on recent news that OpenAI is testing advertisements on ChatGPT. According to Galloway, the ad’s effectiveness lies not just in its humor, but in its recognition of the dominant, unspoken use case for artificial intelligence: therapy.

During a recent segment of the Prof G Markets podcast with cohost Ed Elson, Galloway said that what Anthropic CEO Dario Amodei understands—and what makes this ad so vicious and so effective—is that while corporations discuss AI as a productivity enhancer, the reality of user behavior is far more intimate.

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