The parents of a newborn Scots baby say they have been forced to drive to their local GP surgery to get an appointment after failing to get one over the phone.
Eddie and Roxana, from Bilson, Midlothian, claim they phoned their practice over 100 times in a single day in an attempt to speak to a doctor about their two-month-old baby boy. The youngster is allergic to cow's milk and needs a prescription of dairy-free formula milk.
However, Eddie, 33, told Edinburgh Live that Loanhead Medical Practice in Midlothian had provided an "embarrassing" level of care, dispensing just a week and a half of the lactose-free milk instead of a full month's supply. They are down to their last two portions and due to leave for holiday next week.
