A Scots mum whose toddler developed a concerning rash and became lethargic waited more than one hour on a phone call to NHS 24 before taking matters into her own hands and rushing her daughter to A&E.
Stephanie Perez, from Oxgangs, had to take two-year-old Ella to the Sick Kids Hospital in Edinburgh on Monday, November 28, when no one responded to her NHS 24 call as her daughter continued to deteriorate.
The 32-year-old waited 90-minutes to speak to someone on the phone line in a bid to take pressure off of emergency departments but little Ella continued to develop a worrying rash and a high temperature, as well as becoming lethargic.
