A gran whose home was broken into by a power company over an unpaid electricity bill has welcomed calls to stop the practice. Energy firms have been asked by industry regulator Ofgem to halt the forced installation of pre-payment meters.
It follows revelations that a debt firm acting for British Gas were raiding the homes of vulnerable customers. In September, Tracey Miller, 48, found her home in Macmerry, East Lothian, had been entered while she was out and her SSE electricity meter replaced with a more expensive pre-payment one.
She said: “The decision by Ofgem is long overdue. To know that someone has been in your home when you have been out is a terrible feeling. It was a very stressful experience for me at the time but I was able to cope with it.
