A horrified Scots couple claim they've been refused refund for a 'bomb site' hotel by Booking.com.
Pamela McInally and Mark Fletcher said they 'walked out in disgust MINUTES after checking in' to the Blackpool hotel last weekend. They claim they were confronted with mounds of rubbish, dirty carpets, used urinals and an abandoned mattress at the Blackpool Promenade Hotel on Sunday.
The disgusted couple claim they handed the room key back minutes after accepting getting it from the reception reception, after seeing holes in the walls and being in such a mess that their daughter started crying. Housekeeper Pamela and engineer Mark, both 33, say they refused to let their four children inside the £68 hotel room, marched back to reception and handed the keys back.
