A Scots diner has spoken out after restaurant staff included her in an email chain that discussed complaints she made. Rachael Avis visited The Garden Bistro at Saughton Park, Edinburgh with her parents and children on Monday, August 15.
Unhappy with the food and service at the new establishment, she left a review on a local Facebook group, Edinburgh Live reports. However, after the post was removed, she emailed the company directly to complain.
But in the restaurant's response, they accidentally included a series of emails discussing her complaints. The Garden Bistro staff claimed she was "causing trouble" and said she should have been more "patient" - and unwittingly sent their in-house grumbles directly to her.
