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Daily Record

World

Jennifer Hyland

Scots couple charged £13,000 by OVO Energy for energy bill in one night

Ovo OVO Energy Sunday Mail

A couple’s energy bill went from being in credit to more than an astonishing £13,000 in debt overnight.

Stewart Neely, 54, usually pays £156 per month for gas and electricity to supplier OVO Energy via direct debit but found his account had gone from £189.99 in credit last Monday to £13,037.71 in arrears the next day.

He also claims previous meter readings and bills were altered to reflect the higher bill.

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