The depute leader of East Ayrshire Council says he will no longer hold traditional drop-in surgeries.
Councillor Jim McMahon insists technology means he is more accessible to constituents than ever before.
The Cumnock and New Cumnock SNP councillor said: “I deal with multiple constituent enquiries daily through phone calls and digital technology methods, as opposed to maybe one enquiry at a surgery on the night or, on several occasions, no one turns up.”
