The family of an elderly woman with dementia have lambasted Renfrewshire Council after it sent threatening letters to her home.
Margaret Cook, who is deaf and suffers from short-term memory loss, was sent a letter from the local authority stating officers would force entry to her sheltered housing property in Elderslie if she did not arrange a time for a gas safety check. The 87-year-old was left rattled when she opened the letter, which also said she would be charged for any costs associated with the action.
Her son, Graham Cook, who acts as Margaret’s power of attorney, says the pensioner lacks the capacity to make arrangements and is unable to speak on the phone as a result of her hearing problems.
