A ScotRail employee has spoken out about frustrations shared by colleagues over the company's alleged lack of care for disability access.
Glasgow Live previously ran a story about Joanna McCool, a young disabled woman from Glasgow who had to be carried off a ScotRail train after the only wheelchair accessible carriage didn't open its doors at her station. Ramps have also been removed from a large number of stations, meaning that Joanna was left mortified as no conductor was around to help, meaning the 29-year-old had to be carried to another carriage and off the train.
Since then, a ScotRail employee, who wishes to remain anonymous, has spoken to Glasgow Live of their anger at the company, as they say incidents such as Joanna's are blamed on staff error rather than the company's failure.
