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The National (Scotland)
The National (Scotland)
National
[email protected] | Laura Pollock

ScotRail having 'daily calls' with app developer after 3000 complaints

Bosses refused to guarantee the problems would be fixed by Christmas (Image: NQ)

SCOTRAIL'S managing director has apologised to travellers for difficulties with its new app, admitting to MSPs it “hasn’t been good enough”.

With some 3000 complaints said to have been made about the app within 10 days of it being launched on July 30, Joanne Maguire conceded: “We let our passengers down.”

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