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The National (Scotland)
The National (Scotland)
National
[email protected] | Marco Suttie

ScotRail app sparks thousands of complaints after chaotic launch

ScotRail National
The ScotRail app has been plagued by technical problems since its launch (Image: NQ)

SCOTRAIL has received thousands of complaints relating to its new mobile app since its chaotic rollout in July, The National can reveal.

The figures come as problems with the app continue more than six weeks after its introduction, with ScotRail forced to apologise again on Monday after customers faced issues purchasing tickets.

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