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Evening Standard
Evening Standard
Vicky Shaw

Scams set to account for third of banking and loan cases in 2025-26 – ombudsman

Financial Ombudsman Service Abby Thomas FOS
The Financial Ombudsman Service believes fraud and scams will account for 35% of its banking and loan cases in the next financial year (PA) - (PA Archive)

Fraud and scams are expected to account for around one in three new banking and loan cases dealt with by the financial ombudsman in the next financial year.

The Financial Ombudsman Service (FOS) predicts fraud and scams will account for 35% of its incoming banking and loan cases in 2025-26, excluding credit cards and motor finance commission.

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