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The Independent UK
The Independent UK
Business
Vicky Shaw

Scams and fraud expected to account for a third of cases taken to finance ombudsman this year

Financial Ombudsman Service Abby Thomas FOS

Fraud and scams are expected to account for around one in three new banking and loan cases dealt with by the financial ombudsman in the next financial year.

The Financial Ombudsman Service (FOS) predicts fraud and scams will account for 35 per cent of its incoming banking and loan cases in 2025-26, excluding credit cards and motor finance commission.

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