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ABC News
ABC News
Business

Scam protection from banks under scrutiny as Australians lose $53m in two months

Sharon Watkins's bank was reluctant to refund the money after she was scammed out of $30,000. (Supplied: Sharon Watkins)

A regional Victorian woman who was scammed out of tens of thousands of dollars by a sales representative claiming to be from Amazon says Australian banks need to do more to protect customers.

Sharon Watkins, a healthcare worker from Woomelang in the state's north-west, finished a phone call with a person who said they worked for the online retailer, opened her bank account and found $30,000 missing.

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