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AAP
AAP
Politics
Poppy Johnston

Savers miss out as banks exploit 'consumer inertia'

Bank customers are missing out on better interest because of barriers switching to a better deal. (David Mariuz/AAP PHOTOS)

Switching bank accounts and updating payment details is an inconvenience the consumer watchdog wants streamlined to stoke competition in the retail deposit market.

The Australian Competition and Consumer Commission says savers could be earning more money if it weren't for barriers preventing bank customers from searching for a better deal.

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