‘Satellites help join up the dots’: the man on a mission to connect Siemens Energy staff across North America

Khan’s team provide the technology for field engineers to communicate securely – often out of range of phone networks Photograph: PR

It’s been 26 years since Hassan Khan first joined Siemens Energy and today he’s responsible for helping thousands of field engineers stay in touch across remote parts of the US and Canada. Beyond his day job, he leads a charity that rescues decommissioned laptops for communities in need, and he’s a champion of inclusion within the company.

As head of technical end-user support across North America, he and his Orlando-based team provide technology support for some 13,000 employees. He’s responsible for helping field staff complete their jobs, from upgrading to modernising the grid, sometimes well out of range of any mobile networks.